Services

AI agents that do the work, inside the systems you already run. We build them, implement the AI you own, or both.

The adoption gap

Almost every company has AI now. Very few get results from it.

6%

of companies get 5% or more of their EBIT from AI, though nearly 9 in 10 use it.1

95%

of enterprise AI pilots show no measurable P&L impact.2

80%+

of AI projects fail, twice the rate of other IT projects. The models aren't the problem: it's AI that sits outside the systems where work happens.3

What we do

We close the adoption gap by building it, implementing it, or both, inside the systems your firm already runs.

Build

Custom agentic workflows designed around how your process really runs.

We design agents that take a process from intake to completion: placing calls, chasing responses, reviewing documents and escalating the exceptions. When you need it, we build the AI-native system of record itself.

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Built on your ERP, CRM or case system

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Tested on your own past work before go-live

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No migration required

Implement

Put the AI you already pay for to work.

Most firms already own AI licenses that aren't paying off. We connect them to your data and systems, configure them to your real workflows, train your team, and measure adoption by work completed, not logins.

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Connected to your data and systems

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Configured to your real workflows

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Adoption measured by work done

Both

One foundation for all the AI in your firm.

Most clients end up with both: a custom agent for the process no product handles, and the tools they already own put to work everywhere else. Every agent shares one set of rules, approvals and audit trail, on the same framework behind AutoCounsel, Neptune Wealth and Odyssey.

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One set of rules and approvals

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A full audit trail on every action

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Each new agent builds on the last

Capabilities

Four capabilities we build, each running in production for a paying client today.

Autonomous workflow agents

Customer service agent working at a computer

Agents that place calls, send requests and chase responses, taking a process from intake to completion and escalating only what needs a person.

Document intelligence at scale

AI extracting data from documents

Thousands to millions of pages: classification, extraction, review and generation across many concurrent matters.

Full platform builds

Modern glass office building

The system of record itself: intake, CRM, case or client management and documents, built AI-native rather than bolted onto legacy software.

Back-office and finance automation

Team working together at a desk

Reconciliation, anomaly detection and exception handling inside your existing finance stack, with every action logged for audit.

Proof

Work that used to take a room of people, now run by agents, with humans on the exceptions.

Personal injury firm

AutoCounsel runs cases from intake through settlement: thousands of calls placed, medical records requested and demand letters drafted. Now in use at other firms.

Medical records provider

For a provider serving 700+ law firms, our agents chase medical records at full volume, as infrastructure under its own service.

Mass tort practice

Automated document workflows across thousands of documents and dozens of active cases.

Wealth management firm

One AI-native platform for client intake, CRM, proposals and model management, now rolling out beyond the first firm.

Major defense manufacturer and DoD contractor

Reconciliation and anomaly detection inside a large, security-conscious finance organization.

Real estate firm

Property analysis and document drafting over a very large document corpus, integrated with the apps the business already runs on.

How we work

The same five steps, whether we build, implement or do both.

01
Discovery session

We learn your process, your stack and the AI you already own, and tell you straight whether it's a fit.

02
Strategy and scope

We map how the work really runs, exceptions included, choose what to build and what to implement, and fix the scope.

03
Build or implement

Custom agents on your systems, or the AI you own connected and configured.

04
Roll out

Live on real work, with training for your team, approvals where they matter and a full audit log.

05
Run, tune, extend

We stay on after go-live, tune as volume and edge cases arrive, and extend into adjacent work.

What we need from you: access to the systems involved, a few hours from the people who run the process, and one decision-maker who can say yes.

Why Neptune

Built for firms of 50 to 5,000 people: the same process pain as the Fortune 500, a fraction of the internal engineering, and no appetite for an 18-month program.

Autonomy, not assistance

Our agents make the calls, file the requests and draft the documents. We measure work completed, not suggestions generated.

Built to outgrow one firm

AutoCounsel and Neptune Wealth began as systems built for a single firm. Today they run as products serving firms across law and finance. We build your agents to that same standard.

Built for high stakes

Legal matters, medical records, client assets and financial close. Controls come first.

A full team, no overhead

Engineering, product and project management on every engagement, led by Joe Rambow, CEO, and Dr. Ali Dabouei, PhD, CTO.

Sources

1. McKinsey & Company, The State of AI in 2026: On the road to ROI, August 2026.

2. MIT NANDA, The GenAI Divide: State of AI in Business 2025, as reported by Virtualization Review, August 2025.

3. RAND Corporation, The Root Causes of Failure for Artificial Intelligence Projects and How They Can Succeed, 2024.

Deploy autonomous AI agents that operate your firm around the clock, without adding headcount.

Let’s build something that transforms your operations

Request a personalized walkthrough and see how Neptune Technologies can transform your firm’s operations, from intake to execution, autonomously.